{"id":21,"date":"2019-09-30T16:41:52","date_gmt":"2019-09-30T16:41:52","guid":{"rendered":"http:\/\/localhost\/business\/?page_id=10"},"modified":"2024-06-26T07:55:25","modified_gmt":"2024-06-26T07:55:25","slug":"about-us","status":"publish","type":"page","link":"https:\/\/ufoneadmin.syntracx.com\/business\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1719388340238{padding-left: 20px !important;}&#8221;]<\/p>\n<h2>About Us<\/h2>\n<p>Pakistan Telecom Mobile Limited (PTML), operating under the brand name Ufone 4G, is a wholly-owned subsidiary of Pakistan Telecommunication Company Limited (PTCL).[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;626&#8243; css=&#8221;.vc_custom_1579850985632{padding-left: 120px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<\/p>\n<h4>Who we are?<\/h4>\n<p>In Pakistan, we have established ourselves as an accomplished BPO services provider that has never compromised on Customer Services quality. Having extensive experience in hosting and managing both domestic and international outsourced projects, we are one of the fastest growing BPO service providers in the country.<\/p>\n<p>Our priority is to create a more efficient and productive business and drive value from our core telecommunications operations by providing differentiated and outstanding business solutions to our clients and business partners.<\/p>\n<p>We are committed to being a responsible and innovative market leader. Our strategy is underpinned by delivering an unparalleled customer experience, developing responsible and innovative products and services for our clients and partners.[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1593787112126{margin-top: 40px !important;}&#8221;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/Call-Centers-1.png\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">3 state-of-the-art Call Centers<\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1593794188021{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/Franchises.png\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">Over 265 Franchises<\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1593794194906{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/Shops-Business-Centers.png\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">Over 200 Shops &amp;<br \/>\nService Centers<\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1593794200819{margin-top: -22px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/VTM.png\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">Growing Network of<br \/>\nover 35 VTM Machines<br \/>\nNationwide<\/div><\/div><\/div>\n[\/vc_column_inner][\/vc_row_inner][vc_column_text]We believe that customer engagement and experience can ultimately determine the success or downfall of any business. For the same reason, we offer top of the line, professional customer support through our multi-channel platforms. Our services are designed to integrate seamlessly with any business, so we function like an extension of our client\u2019s own team.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1576224085800{margin-top: 10px !important;background-color: #f4821f !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;588&#8243; css=&#8221;.vc_custom_1579605538907{padding-left: 60px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<\/p>\n<h2 style=\"color: #ffffff;\">What we do?<\/h2>\n<p style=\"color: #ffffff;\">Being a part of the Etisalat Group and among one of the leading telecom operators in Pakistan, Ufone has the capacity to empower its clients to rebuild their market positions, reimagine their business systems, and create innovative offerings for them. It accomplishes this by understanding that outsourcing has evolved from tactical opportunity to a strategic necessity, with businesses looking to partner with solution providers who have the proven ability to unlock business potential and transform processes to enhance value.<\/p>\n<p style=\"color: #ffffff;\">The Ufone BPO has established a strong footprint in the market and caters to major government institutions, as well as business and corporate organizations across various industries in Pakistan.<\/p>\n<p style=\"color: #ffffff;\">Our core competencies lie in the transformational solutions that we offer to our clients. The comprehensive range of BPO solutions are targeted at different business verticals, enabling us to blend our industry expertise in all our service offerings.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1576224562210{margin-top: -40px !important;background-color: #f4821f !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1576224653668{margin-left: 245px !important;}&#8221;]<strong style=\"color: #fff;\">Our key business offerings include;<\/strong>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2020\/01\/icox3-1.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">Contact Center<br \/>\nOutsourcing<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/ico12.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">Software Development &amp;<br \/>\nDeployment Solutions<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/ico8.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">Email, Social Media &amp; Live<br \/>\nChat Support<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/ico10.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">Order Fulfillment &amp; Order<br \/>\nTracking<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1576224849815{margin-top: -35px !important;}&#8221;][vc_column_inner width=&#8221;1\/5&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/ico9.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">Remote Management<br \/>\nServices \/ Technical<br \/>\nSupport<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2020\/01\/ico13.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">CRM, CMS CATI<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/ico11.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">Vehicle Tracking Services<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2020\/01\/ico14.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">Health Management<br \/>\nServices<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1576224838720{margin-top: -35px !important;}&#8221;][vc_column_inner width=&#8221;1\/5&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2020\/01\/ico76-1-1.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">Quality Management<br \/>\nSystem<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img decoding=\"async\" src=\"https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/10\/ico7.jpg\" class=\"scale-with-grid\" alt=\"\" width=\"\" height=\"\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\"><\/p>\n<p style=\"color: #ffffff;\">Recruitment &amp;<br \/>\nHR Services<\/p>\n<p><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]<\/p>\n<p style=\"color: #ffffff;\">Ufone strives to continue innovating to enable all clients and business partners to do more and be more with advances in technology, particularly over mobile internet. This goal is supported by significant investments in networks to ensure quality coverage, speeds and capabilities, as well as simplified price plans, customer touch-points, and processes geared up to maximize customer experience.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1576153985806{padding-top: 10px !important;}&#8221;]<\/p>\n<h1 style=\"text-align: center; font-size: 36px; color: #9d9d9d; font-weight: normal;\">Our Business Partners<\/h1>\n<p>[\/vc_column_text][vc_column_text]<div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_534' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_534' style='visibility:hidden;'>\n<div id='slider_534_slide01' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/12\/ver-sep.jpg&quot;); background-position:left center; background-size:contain; background-repeat:no-repeat; '><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-331 aligncenter\" style=\"margin-left: 65px;\" src=\"\/business\/wp-content\/uploads\/2019\/10\/my2.jpg\" alt=\"\" width=\"213\" height=\"107\" \/><\/p>\r\n<p style=\"text-align: center;\">Millenial Impact Canada Inc. is a consulting business in Canada Ontario, which provides consultancy services in ICT space. They specialize in simplifying ICT solutions across various industry vertical and managing large scale contact center projects.<\/p><\/div>\n<div id='slider_534_slide02' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/12\/ver-sep.jpg&quot;); background-position:left center; background-size:contain; background-repeat:no-repeat; '><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-332 aligncenter\" style=\"margin-left: 65px;\" src=\"\/business\/wp-content\/uploads\/2019\/10\/my3.jpg\" alt=\"\" width=\"213\" height=\"107\" \/><\/p>\r\n<p style=\"text-align: center;\">Green Country Ventures (Pvt.) Ltd. is an innovative Information Communication Technologies (ICT) Consulting that offers solutions towards IT Service Management, Workload Automation, IT Operations, Cloud Management, IT Automation and Applications.<\/p><\/div>\n<div id='slider_534_slide03' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/12\/ver-sep.jpg&quot;); background-position:left center; background-size:contain; background-repeat:no-repeat; '><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-334 aligncenter\" style=\"margin-left: 65px;\" src=\"\/business\/wp-content\/uploads\/2019\/10\/my5.jpg\" alt=\"\" width=\"213\" height=\"107\" \/><\/p>\r\n<p style=\"text-align: center;\">Bizsmart Solutions performs strategic consulting in the areas of Call Center Outsourcing, process improvement, customer acquisition and Customer relationship strategy.<\/p><\/div>\n<div id='slider_534_slide04' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/ufoneadmin.syntracx.com\/business\/wp-content\/uploads\/2019\/12\/ver-sep.jpg&quot;); background-position:left center; background-size:contain; background-repeat:no-repeat; '><p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-537 alignnone\" style=\"margin-left: 10px;\" src=\"\/business\/wp-content\/uploads\/2019\/12\/8.jpg\" alt=\"\" width=\"213\" height=\"107\" \/><\/p>\r\n<p style=\"text-align: center;\">TecLink is a telecommunication systems integrator dealing mainly in Broadband &amp; Wireless Equipment, IP &amp; Power Solutions, Hosting Services and Intelligent Traffic Management System. 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[\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ufoneadmin.syntracx.com\/business\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ufoneadmin.syntracx.com\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ufoneadmin.syntracx.com\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ufoneadmin.syntracx.com\/business\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ufoneadmin.syntracx.com\/business\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":10,"href":"https:\/\/ufoneadmin.syntracx.com\/business\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":1259,"href":"https:\/\/ufoneadmin.syntracx.com\/business\/wp-json\/wp\/v2\/pages\/21\/revisions\/1259"}],"wp:attachment":[{"href":"https:\/\/ufoneadmin.syntracx.com\/business\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}